Refund Policy
Last updated: January 2026
Cable Plus Tech stands behind the hardware we sell. The following terms apply to refunds and returns.
30-Day Hardware Return
Unused hardware may be returned within 30 days of purchase in its original condition and original packaging for a refund of the purchase price.
Non-Refundable Services
Installation, setup, troubleshooting, and ongoing support services are non-refundable once they have been performed.
Damaged or Defective Products
Products that arrive damaged or defective are eligible for replacement. Please contact us immediately to arrange a replacement.
Case-by-Case Review
All refund requests are reviewed on a case-by-case basis. Contact us at 770 302 6916 to start a return or replacement.
How to Request
To request a refund or replacement, call 770 302 6916 with your purchase details and a description of the issue.